eibabo® delivery times 2018/2019

Please take into consideration that from December 7 we cannot give a delivery guarantee in 2018 for products that must be procured or special products (yellow truck at article). Up to 95% of the goods ordered by 7 December 2018 will be delivered before the end of the year. Manufacturers and retailers are minimizing their stock levels to the end of the year. From 2 December 2018 the delivery time for all products that must be procured and special products will increase from 11-12 working days (= about 3 weeks) to 14-18 working days (= about 4 weeks) because the earliest dispatch of these goods can be ensured from 10 January 2019. Due to the increased demand in December plus holidays and stock-taking periods of almost all manufacturers dispatch can be delayed until mid January. Basically, there is hardly any chance to get these special goods earlier because most manufacturers do not start full operation again before 10 January 2019. If you have also ordered available central warehouse items, then you’d better select part delivery offered in the cart (double shipping costs) for the available goods, otherwise NO part delivery will be executed.

Advice business customers
If all or some items in your order are so-called items that must be procured (yellow truck at article in product preview or product detail view) the Christmas or end-of-year holidays may cause delivery delays since these items are ordered directly from the manufacturers. Thus, we recommend particularly for orders that also include available central warehouse items (green truck at article) to select the option “part delivery” in the cart to permit the earliest possible dispatch of the goods. However, in this case you will receive the complete invoice (2018) for your entire order i.e. also the invoice for items that must be procured and are delayed in the delivery.

If the order includes available central warehouse items only, then you will receive the acknowledgement of order and confirmation of delivery date immediately after placing the order also during the whole holiday period and the turn of the year, otherwise on the working day that follows.

Information to the picking and delivery times during the public holidays 2018/2019:

21 Dec 2018: Dispatch to DHL, orders of central warehouse items, only
22 Dec 2018: NO dispatch and NO pick and pack
23 Dec 2018: NO dispatch and NO pick and pack
24 Dec 2018: NO dispatch and NO pick and pack
25 Dec 2018: NO dispatch and NO pick and pack
26 Dec 2018: NO dispatch and NO pick and pack
27 Dec 2018: Dispatch to DHL, orders of central warehouse items, only
28 Dec 2018: Dispatch to DHL, orders of central warehouse items, only
29 Dec 2018: NO dispatch and NO pick and pack
30 Dec 2018: NO dispatch and NO pick and pack
31 Dec 2018: NO dispatch and NO pick and pack
01 Jan 2019: NO dispatch and NO pick and pack
02 Jan 2019: Dispatch to DHL, orders of central warehouse items, only
03 Jan 2019: Dispatch to DHL, orders of central warehouse items, only
04 Jan 2019: Dispatch to DHL, orders of central warehouse items, only
05 Jan 2019: NO dispatch and NO pick and pack
06 Jan 2019: NO dispatch and NO pick and pack
07 Jan 2019: First receipts of procurement items from manufacturers

Starting from Monday, 7 January 2019 deliveries from the logistics center eibmarkt.com (dispatch by DHL) will go back to normal including goods that must be procured or special items.